Unless different written terms were provided for the purchased product.
Know what backs the hardware
Warranty coverage—without the fine-print fog.
RotoBoss publishes lifetime rotary coverage for manufacturing defects and general wear under normal operation unless different written terms apply to the product or configuration.
What the current policy says
- Coverage applies to manufacturing defects and general wear in normal operation.
- Written product-specific terms take priority when they differ.
- The warranty is transferable under the current published policy.
- RotoBoss decides whether an approved claim is repaired or replaced.
Misuse or neglect
Damage from abuse, improper use, poor maintenance, or improper cleaning is excluded.
Modified or opened hardware
Unauthorized changes, repairs, disassembly, or service without prior consultation are excluded.
Warranty shipping
The current policy places shipping to and from RotoBoss on the customer.
Start the claim first
Every warranty return must be approved by RotoBoss before it is sent.
Have a warranty issue?
Get the claim approved before shipping anything.
This page is a plain-language overview of the policy published by RotoBoss. Product-specific written terms control. Review the current official warranty and claim pageor contact RotoBoss before acting on a claim.